Saturday, March 20, 2010

Sometimes You Have to Get Broken Before You Get Fixed

This is my phone...
This is my phone after Baylie...
But this is the new phone AT&T is sending me!

David called AT&T to tell them how frustrated we are with our overages and to find out if they'd match T-Mobile's prices. They didn't quite match, but it's close and they're crediting us back all the overages we had in January while picking up Jalen (about $300). They're sending us these free new phones and crediting us some other amounts over the next few months. Yay for AT&T!
P.S. Don't take it personally if I don't call/text you back for a while.

3 comments:

RazakFamily said...

I'm way jealous of your new phone!!! Enjoy it :)

Trent and Janel Lyman said...

Whatever happened to rollover minutes?

Kristin said...

We have rollover minutes, but we went over those as well. In changing all of this we learned that we are "a list" customers and could have 10 numbers that aren't AT&T mobile numbers that we could call for free. Had we known that, we wouldn't have gone over. Doesn't do much good to be a list if you don't even know it!